AI agents for auto dealerships

Every lead answered. Every customer remembered.

Every lead, from every channel, answered in seconds and driven to a test drive.

Value proposition

Leads leak. Owners drift.
We plug both.

The problemWith Auto-Mate
30min

average reply to a new digital leadReplies within 5 mins are 21× more likely to qualify

→
<60s

first reply, 24/7

4 in 5

digital leads never reach the showroom

→
+30%

leads to test drive

>50%

of US dealer profit is service, but owners drift after warranty

→
+15%

owners retained after warranty

Sources: Lead Response Management Study · dealer data, Middle East · US dealership financials

AI search visibility · AEO

Buyers ask AI. Be the answer.

ChatGPTGeminiGoogle AI OverviewsPerplexityClaudeMeta AI

Get named, accurately and bookable, in every AI assistant and agent.

automate.otaruai.com/ai-visibility
AI visibility · City Motors ParramattaExample
72/100
▲ 41 in 8 weeks
ChatGPTNamed 1st
GeminiNamed 2nd
Google AI OverviewsCited
PerplexityNamed 3rd
ClaudeFix queued

✓ Bookable by AI agents

44%of car shoppers have used AI search toolsCars.com, 2025
68%of AI car researchers use ChatGPTEkho, 2025
2×more AI answers that name youExpected with Auto-Mate
Sales agent
In: every enquiry→Out: test drives

Every lead. Driven to a test drive.

  1. 1ReplySeconds, 24/7, every source
  2. 2AnswerLive stock, offers, pricing rules
  3. 3QualifyModel, budget, trade-in, finance
  4. 4BookConfirms, chases no-shows
  5. 5Follow upNegotiates within your rules
  6. 6ReviveMissed calls, cold leads
  7. 7Hand offWarm, full context
<60sfirst reply
100%leads followed up
+30%leads to test drive

1A buyer messages on WhatsApp

Customer's phone
21:49 5G

2The lead appears in your CRM

Leads · Your CRM
Leads+ New
PSPriya S.RAV4 GXL HybridHot
SourceWhatsApp · 21:47
Test driveSat 10:30
Trade-in2018 Mazda3
Finance~$150/wk
OwnerMike R.
Next stepSend pricing by 9am
✦ Created by Auto-Mate · 21:49
JWJack W.Ranger · Meta adNew
LKLena K.Corolla · 90-day leadRevived
RPRaj P.CX-5 · missed callCalled back
Service agent
In: owners→Out: service retention

Owners come back. Bays stay full.

  1. 1RemindMileage and history aware
  2. 2RetainAround warranty expiry
  3. 3BookFills bays, chases no-shows
  4. 4FeedbackFlags unhappy owners
  5. 5Spot momentsWarranty, accessories, upgrades
  6. 6RememberOwned by the dealer
+10%service bay utilisation
+15%owners retained after warranty

1A reminder goes out on WhatsApp

Customer's phone
9:20 5G

2It lands in your service calendar

≡CalendarToday‹ ›March 2027Week ▾
MON15TUE16WED17THU18FRI19SAT20
8 AM9 AM10 AM11 AM12 PM1 PM
Corolla · tyres8:00am
Kluger · brakes10:00am✦ AI
Priya S. · RAV4 1st service8:00am✦ AI
HiLux · 60k11:00am
Sportage · recall9:00am✦ AI
Model Y · tyres1:00pm
Ranger · 30k service8:30am✦ AI
CX-5 · wipers12:00pm
Camry · 45k9:30am✦ AI
Seltos · aircon11:30am
Corolla · 15k8:00am✦ AI
Yaris · battery9:30am✦ AI
Booked by Auto-MateBooked by your team
Dashboard

Your team sees all of it.

Every lead, test drive and service, in one place.

automate.otaruai.com
Auto-Mate● 3 liveMR
✦ Overnight summary

While you were closed: 14 enquiries answered (median 19s), 5 test drives booked, 2 hot leads need you this morning.

Leads today142▲ 18%
Median reply19s24/7
Test drives23▲ 9
Service booked31▲ 12
Needs you
PS
Priya S. · RAV4 GXL✦ Asked for best price · test drive Sat 10:30
Hot 86
ML
Mei L. · Seltos✦ Wants a trade-in value
Warm 64
Pipeline this week

New64

Engaged41

Test drive23

Sold9

Leads
86
Priya S. · RAV4 GXLNext: send pricing by 9am
Hot
72
Aisha N. · SportageTest drive Sat 9:00 · confirmed
Booked
58
Jack W. · Ranger✦ AI follow-up scheduled 10:00
Nurturing
82%
Saturday9 of 11 slots booked · 6 by Auto-Mate

Ranger · 30,000 km serviceAI

Aisha N. · Sportage test driveAI

Corolla · tyresTeam

Priya S. · RAV4 test driveAI

Kluger · brakesAI

Named in AI answers3/20▲ 2 this month
Who gets named · Toyota · Parramatta

Dealer A14

Dealer B9

You3

✦ AI suggestion

Add Saturday service hours to your Google Business Profile. Competitors named for "open Saturday" all list them.

Product suite

Every channel. One inbox.

Chat and voice in the customer's own language, logged straight into your CRM and DMS.

automate.otaruai.com/inbox
‹PS
Priya S.Meta ad → WhatsApp · RAV4 GXL Hybrid
● AI handling
Is the RAV4 GXL hybrid still there?
✦ Auto-MateYes! 2024, Eclipse Black, 8,200 km. Trading anything in?
2018 Mazda3. Finance ~$150 a week
✦ Auto-MateBooked: Sat 10:30 test drive ✓
What's your best price?
Handed to Mike R. · 21:49
✦ AI lead briefHot 86
SyncedCRM ✓ DMS ✓IntentBuy · 30 daysTrade-in2018 Mazda3Finance~$150/wkTest driveSat 10:30

Next best action Send pricing for the RAV4 GXL with finance at ~$150/wk before 9am.

✦ Suggested replyHi Priya, Mike here. Here's our best drive-away price…Take over
automate.otaruai.com/inbox
Auto-MateOverviewInboxLeadsBookingsCampaignsAI visibilityStockMRMike R. · Sales
Inbox ● 6 live
PS
Priya S.Booked. Best price?
Hot
ST
Sam T.Call · 2:14 · service Tue 8:00
Booked
WC
Wei C.Translated from 中文 · Camry hybrid
New
ML
Mei L.Lead ad · Seltos · called back
Replying
JW
Jack W.94-day lead: "Yes, still looking!"
Revived
AN
Aisha N.Web chat · see you Saturday
Booked
Priya S. · WhatsApp · Parramatta
Take over
Hi, is the RAV4 GXL hybrid still there?
Yes, 2024 in Eclipse Black, 8,200 km. Trading anything in?
2018 Mazda3. Finance around $150 a week.
Saturday 10:30 for a test drive?
Booked. What's your best price?
Handed to Mike R. · 21:48
Reply as Mike…↵
Lead brief
SourceMeta ad → WhatsAppVehicleRAV4 GXL HybridTrade-in2018 Mazda3Finance~$150/wkTest driveSat 10:30OwnerMike R.
Why hot: booked a test drive, finance ready, has a trade-in, asked for price.
✓ CRM✓ DMS✓ Calendar
9:41
Saturday
Auto-Matenow🔥 Hot lead: Priya S.RAV4 GXL · test drive Sat 10:30 · asked for price
Auto-Mate8mBooked: Sam T.Ranger 30,000 km service · Tue 8:00

Example data

Built for how dealers actually work

GroundedOnly your stock, offers and rules.

Human in controlYour tone. A person takes over anytime.

Data stays in-marketOEM and local data rules, consent first.

Network viewEvery dealer’s results in one place.

About us

Built by people who've run auto and mobility.

KV

Karthik Vasudevan

Founder, Otaru AI
Uber Eats
Ex-COO (Head, Commercial & Product Ops), APAC + EMEA
Monitor
Partner, Automotive Consulting, APAC + Europe

IIT Madras · IIM Lucknow

VT

Varun Torka

Mobility product leader and AI builder
Grab
Ex-Head of Product, Data Platforms, SEA
Ola
Ex-Ola, India

IIT Delhi · IIM Calcutta

Our founding team has worked extensively with these brands
ToyotaNissanBMWMercedes-BenzHondaTata MotorsDAIMLER Volkswagen
FAQ

Frequently asked questions

Will customers know it's AI?

Yes. It says so in the first message, and anyone can ask for a person.

What if it gets something wrong?

It only answers from your stock list and the info you give it. When unsure, it hands over. You can read every chat and take over.

Can it talk price?

Only within the pricing rules you set, never an invented quote. Anything outside them goes to your salesperson with the full conversation.

Which languages?

Customers are answered in their own language, by chat or voice.

Privacy and consent?

Consent-led outreach, instant opt-outs, AI disclosure and call-recording notice. Data stays in-market and is never used to train models.

How is it priced?

It depends on your lead and owner volumes. We'll walk you through it on the call.

Your showroom,
never closed.